We welcome and encourage families, friends and carers of our patients to visit as they are an important part of the recovery process in hospital. Visitors can help patients recover faster, are an important source of support and can also help reduce their anxiety and stress. However, it is up to the person in hospital to decide if they want visitors. Patients may request no visitors at times, and this will be respected.
Across all our hospitals
Smoking and Alcohol
Please note that smoking and the consumption of alcohol are strictly not allowed anywhere within the hospital or its grounds.
Infection Control- one of our priorities
We maintain strict hygiene standards throughout the hospital to control infection and prevent its spread. Hand-washing is the most effective way to reduce the spread of infection.
How you can help:
- Using the hand gel available from dispensers positioned at the entrance of all wards
- Not sitting on the patients’ bed – this provides an ideal opportunity for bacteria to spread
Please do not visit if you have any signs of infection such as diarrhoea, vomiting, fever, a cold, rash or skin infection.
Mackay Base Hospital
Chaplains and pastoral care workers
Mackay Base Hospital relies on the service of visiting clergy and spiritual advisors who are not employed by the health service nor are they a volunteer in the service. Clergy and spiritual advisers visit the hospital only at the request of the patient.
Multi Faith Room (The Sanctuary)
The Multi Faith Room is located on ground level and is available for times of quiet reflection.
An ATM is available on the ground level, opposite the pharmacy.
Our HOME BASE Café offers indoor and outdoor seating and an excellent variety of hot and cold beverages, fresh fruit salads, sandwiches, gourmet salads, hot food and pastries. Our Cafe is located on the ground floor.
Opening Hours: Monday to Friday (Closed on weekends and public holidays) 6:30am to 4pm
Gift Shop, Newspapers and Flowers
A gift shop selling flowers, cards, hand-made items, newspapers, magazines, snack foods and drinks is located on the ground floor, opposite the café. The gift shop is managed by the Mackay Hospital Foundation and its Volunteers.
Monday to Friday (Closed on weekends and public holidays)
8.30am to 5.00pm
Phone (07) 4885 5926
Drinks and snacks can be accessed 24-hours a day from vending machines around the hospital.