COVID-19 (novel coronavirus)

Testing clinics are specialist clinics to assess people who may be infected with COVID-19. These clinics help to keep people who may be contagious away from other areas of hospitals and health centres. This helps to reduce the potential spread of the virus and keeps the emergency department available for emergencies.

Testing clinics are managed by Hospital and Health Services. Click here to find your closest location, or contact your GP or local hospital.

View maps of your closest COVID-19 testing clinic here:
Bowen COVID-19 testing clinic
Whitsunday COVID-19 testing clinic
Moranbah COVID-19 testing clinic

Mackay drive-through clinic

A drive-through testing clinic is open at the Mackay Showgrounds from 8am to 4pm, daily.

Entry to the clinic is via Shakespeare Street, just follow the signs.

You cannot visit (unless you are a patient) if you have:

• been diagnosed with COVID-19
• visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (which is shorter)
• returned from overseas in the last 14 days (excluding safe travel zone countries)
• been asked to self-quarantine
• had contact with a person with COVID-19 in the last 14 days
• been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations)
• COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue.

Each hospital and even wards within hospitals can make decisions around visiting that are in the best interest of the patient. These decisions are based on clinical risk and may change depending on the situation at the time. Please respect each hospital’s visitor rules.

You can protect yourself and others by following this advice, and by:

• practising physical distancing, keeping two big steps between yourself and other people
• using good hygiene, washing your hands with soap and water, or alcohol-based sanitiser.

For more detail, including details of all special circumstances, read the Hospital Visitors Direction.

Anyone entering our hospital and health services may be screened or asked to check-in before entry.

All of our facilities have introduced a check-in procedure for all visitors to the facility to help with COVID-19 contact tracing if needed. Visitors will be required to sign in on entry by scanning a QR code via your smart device camera or the free EVA check-in app.

How to check-in:

• Open the camera app on your smart device and point it at the QR code. If your camera recognises the QR code you should be prompted to open 'evacheckin.com’ in your browser.
• Complete the required details of the form and check-in.
• You can also download the EVA app on the App Store (Apple) or Google Play (Android).
• If you are having trouble signing in or do not have a smart device with you, please see one of our staff members for help.

Please follow the directions of our staff. You may experience some delays, thank you for your patience.

Mackay Hospital and Health Service respects the privacy of all patients, families and visitors.

Collecting COVID-19 contact information 

EVA app help