What is the Family Advisory Partners group?
Mackay HHS welcomed the Family Advisory Partners (FAP) in December 2017. Family Advisory Partners group supports paediatric consumers, their families and carers in contributing to healthcare for the division of Family Health at the Mackay HHS. This includes supporting young adults transitioning from children’s health care services to adult health care services. Ensuring children have a voice is the key to helping us improve the child’s journey through the health system.
The Family Advisory Partners work alongside our existing rural facility community groups and also the Consumer Advisory Partners. Together we are on a journey putting our consumer and community at the heart of everything we do.
Purpose of group
- To provide input into healthcare, based interests and personal experiences, from across the Mackay HHS catchment area; Mackay, Sarina, Whitsundays, Bowen, Collinsville, Glenden, Moranbah, Dysart, Middlemont and Clermont.
- Identify opportunities for Mackay HHS to improve the patient experience and strengthen connections with consumers and the local community.
- Identify emerging issues or trends in health and contribute to implementing service improvements.
Meet Our Family Advisory Partners
Kris has been a member of the Family Advisory Partner’s since December 2017
Since August 28th 2014, Kris has been heavily involved in the Hospital system. That was the day her son was diagnosed with Acute Lymphoblastic Leukaemia. He was 6 years old, he is now 10, and doing well. “My son is one of four children, ranging from 7 to 26, and I also have two grandchildren”.
Kris applied to join the Family Advisory Partnership, to be able to have a voice regarding areas that her family found needed a little attention during their journey. She is hopeing help make families experiences the best it can be during their time in the Hospital.
Marlene has been a member of the Family Advisory Partner’s since December 2017.
Marlene Bridger is a consumer of Mackay Hospital and Health Services and via her 9 year old grandson having haemophilia. “I have been Lucas’ carer, while his parents were working, since he was six months old”.
Marlene wanted to join FAP because she has developed a medical condition and can no longer take part in the large amounts of volunteer work she has been engaged in for the last 15 years. “I still want to be useful and helpful and saw volunteering for FAP as a chance to continue those things. Being a grandmother and an older person brings with it an ability to look at situations via a long term view which I think is valuable”.
Being an assistant carer to her haemophiliac grandson enables Marlene to look at the medical care and services that is provided from a different perspective.
Rhondell grew up and lives in Mackay. Rhondell a mother of three, works part-time for Community Alliance as a personal carer and studies Bachelor of nursing through CQUniversity.
Rhondell has personal experience with the healthcare system from an in-patient and out-patient prospective for the past 17 years, having one child with a chronic illness and another suffering with mental health.
Rhondell joined FAP to help put forward views and experiences of herself and others, in the hope of improving healthcare experiences for paediatric patients, both in and out of hospital.
Rhondell has been a member of the Family Advisory Partners since December 2017
Hello, I am a Wakka Wakka woman, from the South Burnett region. I moved to Mackay with my family during the 1990’s, relocating from Townsville for work”.
Bronwyn has been employed by the Commonwealth and State governments, and in the community sector and is currently working in an established Aboriginal and Torres Strait Islander community organisation, within the social justice sector.
Bronwyn has worked in either in a voluntary capacity or employed, include, Aboriginal cultural sites identification, mapping and protections, land and water natural resource management, media and communications, domestic and family violence, housing and homelessness, health, education, just to name a few; anywhere there is social injustice really.
“I have found my role on the Family Advisory Group to be an excellent opportunity to give back to the community, by having a voice for the Mackay and regions Aboriginal and Torres Strait Islander community”.
Brownyn has been a member of the Family Advisory Partner’s since December 2017
Tanya lives in Mackay with her husband and 4 children. She completed a Bachelor of Education in 2002 after a career change from working in retail management positions. Having worked in Mackay schools and early childhood settings for 15 years Tanya has connected with many families using Mackay Hospital and Health Service.
Throughout her volunteer experience, Tanya has advocated for a parent voice in education. She highly values conversation with stakeholders to ensure quality collaboratively created situations. Since 2007, in a volunteer capacity she has held positions of state executive representative, President and area support for the 172 schools in the Capricornia area. Tanya was recognized for her contributions when awarded QCPCA Area life membership and a State Outstanding Service award in 2017. She has been a consumer representative on the Mackay Birth Centre group since 2013, represented Mackay HHS at State Maternity Forum in 2016 and participated in follow-up framework workshop in 2018.
Through her experiences and links to community, Tanya hopes to be a valuable contributor to Mackay HHS, Family Advisor Partners.
Tanya has been a member of the Family Advisory Partner’s since December 2017
Since immigrating to Mackay in 2011, Maighan has focused on helping others and raising her three children.
For over two years as the President of the Friends of the Birth Centre, Maighan promoted the Birth Centre services and supported clients. She worked closely with the hospital on the re-development of the Birth Centre, specifically representing consumers and ensuring the improvements were patient-focused. She also had the honour to plan and host the re-opening celebration and the Birth Centre’s 20th Birthday party.
Maighan has personally experienced maternity, special-care and the birth centre services throughout the last seven years.
Maighan is passionate about healthy living and contributing positively to her community. She loves playing and working with children.
Currently she is an active volunteer with the Mackay Community Gardens, a permaculture demonstration site. Their monthly community gathering and food sharing event called Abundance Day was another one of her initiatives. Most recently, she has established a children’s program and facilitates monthly nature-related or outdoor play workshops.
Maighan has been a member of the Family Advisory Partner’s since December 2017
Bini is a Registered Nurse who has a special interest in children’s health care who would like to improve health care outcomes. She would like to make sure that parents, carers and families are heard and acknowledged about their concerns when treating children. She believes that Consistency and continuity of care is one of the most important factors in health care.
Bini is a parent children who are receiving care from Mackay Base Hospital and wants to share from her experience.
Bini has been a member of the Family Advisory Partner’s since December 2017
Annie is a mum of four, one daughter and three boys, all three boys have been diagnosed with ADHD and the younger two with ASD. After the diagnosis of my second youngest I became and ABA therapist to help guide him and understand more about the uniqueness of children on the spectrum. This experience has given me the motivational push to become a counsellor to help other families along their journey.
Sophie has joined the Family Advisory Partners to be a voice for other parents and carers. She hopes to use her experience in caring for her son who was diagnosed with acute lymphoblastic leukaemia to improve services for others. Sophie says nothing can prepare a family for the shock of hearing their child has cancer and the journey ahead. She believes with the right support and procedures it doesn’t have to be overwhelming. Her son was diagnosed when he was four in 2016 and will finish his treatment in September 2019, sharing care between Mackay Base and Queensland Children’s Hospital. Sophie is looking forward to giving back to the community and in her spare time is a first aid supporter for junior rugby league at Wests Tigers and volunteers to help the year one’s with their reading in Marian State School.